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The 14 Rules of the Landlord and Tenant Relationship

The 14 Rules of the Landlord and Tenant Relationship

The Landlord/Tenant relationship is one is an adversarial relationship by its very existence. On one hand, if you’re a landlord, your tenants are required to pay you a substantial amount of money every month, whether or not it’s convenient for them to do so.

On the other hand, if you’re a tenant, you may not feel that your landlord is upholding their end of the deal by keeping the property in the same condition it was when you rented it.

Where money and homes are concerned, there is plenty of room for confrontations. Here are 14 fourteen rules, from the point of view of a landlord, that a tenant is asked to keep in mind. The rules are designed to get the tenants to think a little before they allow themselves to get into a situation that goes downhill.

To start off with, let’s keep our interactions civil. If you’re polite, I will be too. Screaming doesn’t make any problems go away. It only serves to increase the tension over a problem we’re trying hard to resolve.

In a condominium building, you’re rarely the only one who has a problem. Try to be patient. Your dripping faucet is not as important as a tenant who has a broken door or window that needs to be replaced.

Leave a message and we’ll get back to you as soon as we can with an answer. Don’t let your anger cause you to call us over and over again. That doesn’t help the situation we are not ignoring you we are just in the middle of something that we cannot simply drop.

We’re not mind readers, so we need you to tell us when things are broken or not right. Help us in that regard. Let us know if anything looks amiss with the property, whether or not it affects you personally. We’ll appreciate any extra effort you can make.

If you clog up the drain or toilet, let us know. It’s really not a difficult problem to solve. But, it’s easier to clear up when we know what’s down there. We’re not going to be angry, unless of course, it happens every week.

Along the lines of number 5, try and treat the property with respect. This goes for any workers we send to your home to fix problems. Take care of the property and treat it as if you owned it. Imagine what the place would soon look like if all the tenants stopped caring for the building they lived in?

Help us arrange a time of day when we can send someone to your apartment to fix whatever compliant you have. You need to be accommodating and work with us a little on this. Constantly being unavailable and yet continuing to complain about a problem we’re trying to fix works again you.

Have a little trust in us. We don’t steal from our tenants or try to overcharge them. Don’t you think this sort of behavior would make problems for us as well? We want to keep things as smooth and trouble-free as possible.

If we send someone over to fix something, please clean up a little. We don’t want to know all your dirty little secrets or see something we shouldn’t. It’s uncomfortable and awkward for us, as it should be for you too.

If we provide instructions to you over the phone, please follow them. Turning off your gas, water or electricity in an emergency is a task that we know you can handle. We’ll tell you how to go about it, just follow our instructions.

Follow the rules of the building. We don’t make up rules just to have rules. They serve a purpose in making everyone’s life a little more easy and enjoyable. We’ll be glad to explain any rule you don’t understand, but the rules are meant to be followed.

Have some respect for your neighbors. Noise is enemy number one in an apartment building. Keep an eye on the hour of day and respect your neighbors need for sleep and peace and quiet. If you’re planning to have some friends over, keep the noise down and end the gathering at a respectful time, particularly if it’s during the week.

Pay your rent when it’s due! This serves as a big incentive for us when it comes to the subject of complaints about maintenance or repairs. We’re not going to be dropping everything to come to the aid of a tenant whose rent is a month overdue, that’s just the way the world works. If you expect us to follow our end of the deal, follow yours by keeping your rent up to date.

If you do run into money problems, tell us before your rent is due. Don’t spring the news on us on the day your payment is due. We’re not ogres, if you let us know about your problems beforehand, we’ll try to work something out with you. But, you have to communicate! The sooner we know about your issues, the better.

We love to hear your thoughts and comments below. How do you get on with your landlord / tenant?  Any tips we have missed? Please let us know in the comments section below.


Leave a Replay


  1. Frank Palumbo

    on said  

    Sawadee Kop,

    I went to Real Estate School in the USA. Very good article.

    Kob Khun,,,,,,,Franco

  2. Clem Collier

    on said  

    All the above is common sense & practical…..good stuff !………BOTH sides have responsibilities & should carry them out………I`ve recently had to insist that my landlord replace a broken down kitchen exhaust hood (the motor goes so it must be alright…….the fact that it had no suction whatever didn`t matter !….but it got got done………a gas bottle directly underneath the gas cooking surface was supposed to be the norm (even the gas bottle delivery man said it was OK ?) but again with insistence it was moved outside…….especially since it states in the lease that flamable or explosive substances were not to be kept on the premises…..I also pointed out that insurance wouldn`t cover damage caused by this…..the owners agent told me if any air conditioning unit breaks down it is my responsibility to have it repaired or replaced as it was not part of the building…….I said the air conditioners were fixtures & so WERE part of the building & therefore the owners responsibility.?………what say you ?.

    • Perfect Homes (Chiang Mai Properties)

      on said  

      Hi Clem,
      Thank you for your comments,
      Hmm a gas bottle directly under the hob, here there are banned in condominiums, but in houses it is up to the owners design.

  3. Richard

    on said  

    I find it curious that rule #1 is let’s keep our interactions civil. If you’re polite, I will be too. Screaming doesn’t make any problems go away. Then an exclamation point in rule 13 “pay the rent on time! and rule 14 after the declaration that your not orges you have to communicate!
    The exclamation mark (British English and American English)) or exclamation point (American English) is a punctuation mark usually used after an interjection or exclamation to indicate strong feelings or high volume (shouting), and often marks the end of a sentence, for example: “Watch out!”


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